Customer Satisfaction & Sales Growth

Customer Satisfaction & Sales Growth

An organisation could often be really challenging when it comes to finding a balance between customer satisfaction and sales growth. The ever dynamic nature of operations and profitability truths suggests that not everything goes according to plan sometimes. Even the...
How to measure customer satisfaction

How to measure customer satisfaction

In our ever-competitive world, unhappy consumers will never buy from you again. Customer satisfaction is key when it comes to growth. That is why keeping customer fulfillment high must be among the primary objectives for any organisation that wants to aim in the long...